Return Policy

At Anna Kate's our biggest goal is to well serve our fabulously loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!

Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!

Here is a simple run-down of the rules and procedures for returns:

• Items can be returned for store credit only, issued in the form of a gift card sent via email or instore. We cannot issue refunds.
• All returns must be received within 14 days of the date that we ship out your order.
• Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.
• Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
• Returned items must remain un-washed and unworn.
• Shipping is non-refundable, unless there was a mistake on our end.